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BA 2157 - QUALITY MANAGEMENT |
Pre- or corequisite: BA 1101
Quality Management is an advanced course focusing
on the role of leadership in a quality–management
environment. Specifically, the course will examine the
characteristics, functions, and influence of leaders
within the interconnected strategies that emphasize
the application of the five pillars of a Total Quality
organization: Customer Satisfaction, Systematic
Support, Total Involvement, Measurement, and
Continuous Improvement. Topics will include
leadership, quality teams, Lean Management
techniques and Business Process Re-Engineering
(BPR).
Note(s): This new course contains the streamlined
curriculum of four-1 credit courses, BA 2153, BA 2154
BA 2155, BA 2156. These 1 credit courses, will
not be offered after Fall, 2018.
3.000 Credit hours 3.000 Lecture hours Levels: UNDERGRADUATE Schedule Types: THEORY |